Pleo Robot FAQ
Here's some questions that I come accross about the Pleo Dinosaur - so I thought I'd answer them for you all:
- What's the Price?
- What are the Technical Specifications (Specs)?
- Is there a Pleo Facebook Group?
- Where are some Pleo Reviews?
- Are There Any Videos of the Pleo?
- Are there any Pictures of the Pleo Robot?
- How Realistic is the Pleo?
- What Type of Dinosaur is the Pleo?
- Where can I get Pleo Pre-Orders (UK,USA & Worldwide)
- How Old Does My Kid Need To Be?
- Is there going to be a spare battery?
- Can I buy a spare charger?
- What Does Pleo Look Like Under His Skin?
- Where Are Pleo's Touch Sensors?
- Can Pleo Sing?
- Can Pleo Interact With Other Pleo's?
- How Long Until The Tweaking Software?
- Will Pleo Have Voice Recognition?
- You Will Be Able To Update Pleo's Personality
- What SD Card Size do I need?
Pleo Robot FAQ posted at 11:04 PM
3 comments
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pleo
pleo-dinosaur
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3 Comments:
Would like to ask for your advice ? We,ve had pleo since xmas and i noticed on his skin that its getting a little worn, I was disappointed because my son has,nt played with it too much and is very gentle with it . I wonder if anyone else has noticed the same problem .Any suggestions on how to prevent this from getting worse please?
Hiya,
First of all I'd contact the manufacturers here:
http://www.ugobe.com/what/what_is_contact.html
and ask if there's any known issues with the Pleo skin.
If you don't get any luck there, I'd contact your retailer and ask for a replacement. I believe there would be a 1 year manufacturers guarentee.
If you're not successful there, I'd contact your credit card company (if you used one to buy it) and say that your Pleo isn't fit for purpose and you'd like your money back.
I'd try it in that order.
I haven't come accross any skin problems with him so far!
Good luck and let us know how you get on.
P.s. my email address is news@pleo-toy.co.uk if you need it.
Regards,
Lee
My son has a Pleo that he treated with very delicately but the skin has deterioriated and split open to expose the mechanical components inside rendering it totally unfit for pirpose. I have sent numerous emails and pictures to customer service. the only responce I get is "there is a 90 day warranty sorry. We will however sell you another one for $245 dollars" Ugobe will not stand behind thier product and worst of all seem utterly disinterested in helping us at all with this issue.
We are very disappointed with Ugobe customer service and the quality of thier products and service.
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